Weekly Numbers for ISAs Using Follow-up Boss

Calls Made – Outbound calls you made for the day (20 to 25 calls per hour)

20 Hours Shift	400 to 500 calls made
30 Hours Shift	600 to 750 calls made
40 Hours Shift	800 to 1000 calls made

Talk Time – Number of minutes you spent time talking to the lead (5 to 6 minutes per hour)

20 Hours Shift	100 minutes to 120 minutes / 1 hour and 40 minutes to 2 hours
30 Hours Shift	150 minutes to 180 minutes / 2 hours and 30 minutes to 3 hours
40 Hours Shift	200 minutes to 240 minutes / 3 hours and 20 minutes to 4 hours

Conversations – Number of leads which had 2 minute or above recorded conversations. (0.375 per hour)

20 Hours Shift	8 conversations / 1 to 2 conversations daily
30 Hours Shift	12 conversations / 2 to 3 conversations daily
40 Hours Shift	15 conversations / 3 conversations daily

Appointment Sets – Successful appointment sets. (0.25 per hour)

20 Hours Shift	5 appointment sets / 1 appointment sets daily
30 Hours Shift	8 appointment sets / 1 to 2 appointment sets daily
40 Hours Shift	10 appointment sets / 2 appointment sets daily